Privacy Policy

1. Data controller

Warehows Analytics LLP, Mumbai, Maharashtra, India, is the controller responsible for your personal data. Contact us at hi@warehows.ai for any privacy request.

2. Information we collect

• Information you give us. When you submit our contact form or book a call, we collect your name, email, company, and the message or context you share.
• Booking information. Discovery calls are scheduled via Cal.com, which collects the details you enter to book.
• Billing information. When you subscribe, payment and billing details are collected and processed by Paddle.com Market Limited (“Paddle”), our Merchant of Record. We do not see or store your full card details — we receive only transaction and subscription metadata needed to fulfil and support your purchase.
• Usage & device data. We collect analytics such as pages visited, referrer, approximate location, browser, and device type via cookies and similar technologies.

3. How we use your data

• To respond to enquiries and provide and support our Services.
• To process subscriptions, billing, and renewals (via Paddle).
• To operate, secure, and improve our website and offerings.
• To send service-related communications about your account.
• To comply with legal, tax, and accounting obligations.

We rely on your consent, the performance of a contract with you, and our legitimate interests in running and improving the business as the legal bases for this processing.

4. Cookies & analytics

We use first- and third-party cookies for essential functionality and analytics. Our analytics and hosting providers include PostHog (product analytics) and Vercel (hosting, web analytics, and speed insights). You can block or delete cookies in your browser settings; some site features may not work without them.

5. Third parties we share data with

We share data only with service providers that help us run the business, each under their own privacy terms:

We do not sell your personal data. Some providers may process data outside your country; where they do, appropriate safeguards (such as standard contractual clauses) apply.

6. Data retention

We keep personal data only as long as needed for the purposes above or as required by law (for example, billing records for tax compliance). When no longer needed, we delete or anonymize it.

7. Your rights

Depending on where you live (including under the GDPR and CCPA), you may have the right to access, correct, delete, or port your data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, email hi@warehows.ai. You also have the right to complain to your local data-protection authority.

8. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is perfectly secure, but we work to safeguard the information you entrust to us.

9. Children

Our website and Services are not directed at children under 18, and we do not knowingly collect their personal data.

10. Changes to this policy

We may update this policy; changes are reflected by updating the effective date above. Please review it periodically.

11. Contact

For any privacy question or request, email hi@warehows.ai or use our contact page.